Education Welfare

Supporting parents, carers and children

The Education Welfare Service has revised its

All requests for service should be made via the online form.

Criteria for service

Any pupil with 10 sessions of unauthorised absence over a rolling 10-week period (10%) unauthorised absence. This can include lateness after the register has closed.

Once received the following will also be taken into consideration:

  • Whole year attendance (380 sessions) this may straddle the previous/next academic year. (Schools are required to upload the previous and current year’s attendance date)
  • Penalty Notices can be issued where the request for leave is not considered exceptional and there are 10 continuous sessions of unauthorised absence
  • Requests for service should be timely. The last day of absence should be within the last 10 school days before the referral being made
  • Breach of a Deferred Prosecution Notice (DPN) or Advisory Notice (AN). Refer the breach at 10 further unauthorised absences or more with your record of any warnings or interventions

More information regarding the Service and useful links can be found on the Nottingham Schools web page under Pupil Support or you can email EducationWelfareServices@nottinghamcity.gov.uk To speak with a colleague please call 0115 876 2965. Briefing sessions in schools can also be arranged upon request.

Support for children who cannot attend school due to their health needs

When a child is unable to attend school due to their health needs and schools are requesting support from the Local Authority, they can make a referral to the Education Division.

All requests for support should be submitted by completing the referral form and submitting the referral to educationcomplexcase@nottinghamcity.gov.uk. It is important to complete the checklist before submission otherwise referrals will be sent back for more information to be added.

Referrals are triaged on a Wednesday morning at a triage panel comprising of the Complex Case Panel Manager, Education Welfare, Mental Health Support Team, Family Help and SEND colleagues.

Our Section 19 policy outlines how and when the Local Authority will offer support to schools and families.

All referrals should be made after discussion with the designated Education Welfare Officer. If the child has an Education Health and Care Plan, referrals will also need to be discussed with the SEN Service before submission.